Content Standards
These rules govern everything a member publishes through the portal: profile text, credentials, photos, team entries, and proposals. They are incorporated into the Terms of Service (sections 7 and 17).
Everything must be accurate and yours to claim
Business details, credentials, photos of work, team members, years in business, warranty terms. Credentials must be current and belong to your business. Photographs must be of work your company performed.
Never state or imply that NRSA verified, endorsed, screened, ranked, or approved you
The badge means your business joined this association and signed the Code of Standards. It means nothing more, and your profile and proposals may not suggest otherwise. Phrases like "NRSA-verified", "NRSA-approved", or "screened by the Alliance" are not permitted. This is the rule that protects the badge's meaning for every member.
No impersonation of government or official bodies
Do not present your business, or NRSA, as a licensing authority, regulator, or government-affiliated entity, and do not imply that a public authority recommends you.
Credential links go to the issuing authority
If you attach a verification link to a license or registration, it must point to the official government or registry lookup for that credential, not to your own site or a third-party page.
No disparagement of named competitors
Make your own case. Do not name or attack another company on your profile or in a proposal.
Roofing and exterior work only
Profiles and proposals are for roofing and exterior contracting. Unrelated promotions, offers, or links do not belong here.
No superlatives you cannot support
Claims like "#1 in the state" or "top-rated" need a real, citable basis. Descriptive facts about your business are always safe; rankings usually are not.
How this is enforced
Edits publish immediately. An automated check reads what you publish and holds only the specific item that matches a restricted-claim pattern. The rest of your profile stays live, and you see a plain explanation of what tripped it. A proposal cannot be shared until flagged wording is corrected. NRSA may remove content that violates these standards, and may end a membership for deliberate misrepresentation. Review of your content is a check against these standards only; it is not verification of your credentials.