Know what’s included.
A written scope, clear pricing, and time to make your decision without pressure.
FOR HOMEOWNERSKnow what to expect
Know what to expect
from your roofer.
NRSA members commit to clear estimates, written warranty terms, and responsible business practices.
A straightforward starting point for a big home decision.
✓ Written estimates✓ Clear warranty terms✓ Responsible business practices
THE NRSA MEMBER BADGEWHEN YOU SEE THE BADGEA membership with
A membership with
clear commitments.
An NRSA member is a roofing business that has signed the NRSA Homeowner Commitment—our Code of Standards. The badge gives you a way to recognize that commitment and look up its membership.
It’s one part of your homework. Always check current licenses, insurance, references, and the written contract before hiring.
Check a company’s membershipSEEN OUR BADGE?Check the membership
Check the membership
behind it.
Membership status and contractor credentials are separate checks.
THE NRSA HOMEOWNER COMMITMENT
Clear expectations. In writing.
Our Code of Standards: every member signs the same eight commitments.
Here’s what that means for your project.
Agree to changes.
Changes to scope and price documented and approved before the work proceeds.
Keep the promises.
Written workmanship warranty terms and a commitment to respond to concerns.
Read all eight member commitments
- 01
Written estimates
A written, itemized scope, materials, and price before work begins.
- 02
Price integrity
Changes documented and approved by the customer before proceeding.
- 03
Licensing & insurance
Required local licenses, active liability insurance, and workers’ compensation where required.
- 04
No pressure tactics
No manufactured urgency or demands for full payment before work begins.
- 05
Written warranty
Workmanship warranty terms, coverage, and duration provided in writing.
- 06
Complaint response
Customer complaints acknowledged within five business days.
- 07
Honest advertising
Credentials, reviews, affiliations, and membership represented accurately.
- 08
Accountability
Cooperation with the complaint process; membership may be revoked for documented violations.
Members agree to cooperate with the Code complaint process. Documented violations can lead to revoked membership.
BEFORE YOU HIRE
Six checks worth making.
Use this checklist with any roofing company.
A few questions now can make expectations clearer.
0 of 6 checked
For your own planning. Your selections stay on this page.
ABOUT NRSAA shared commitment
A shared commitment
to doing business responsibly.
National Roofing Standards Alliance is an independent membership association for roofing businesses in the United States and Canada.
We publish the NRSA Homeowner Commitment, administer membership records, and give members a way to make their commitments visible. If you have a concern about a member’s compliance with the Code, you can contact NRSA.
Does membership certify workmanship?
No. Membership means a business has signed the Code and holds a current membership. NRSA does not independently verify credentials or inspect roofing work. Homeowners should confirm current licensing and insurance. See how membership works.