How can we help?

Ask about membership, get help with billing, or raise a concern about a member.

We aim to respond within two business days. Some membership or standards concerns may take longer to resolve.

If you have a concern

Include the business name, the relevant dates, what happened, and the outcome you are seeking. We assess concerns about the membership standards and may request supporting records privately. We do not publish allegations submitted through this form.

NRSA is a private association. We do not replace licensing authorities, insurers, courts, or emergency services, and membership does not guarantee a contractor’s work.